Nushqa · Support
Orders & Payment
What payment methods do you accept?
We accept secure prepaid checkout only — no cash on delivery.
Do you accept Cash on Delivery (COD)?
No — all Nushqa orders are prepaid.
Can I change or cancel my order after placing it?
Contact us as soon as possible at anushkashiktode@gmail.com or 9820381313 — once an order has started processing we may not be able to make changes.
Shipping & Delivery
Where do you ship?
Pan-India only — we don't currently ship internationally.
How long will my order take to arrive?
[Placeholder — exact timelines to be confirmed] Processing typically begins within 1–2 business days of your order; delivery timelines vary by destination.
How do I track my order?
You'll receive tracking details by email once your order ships.
Returns & Exchanges
What is your return policy?
[Placeholder — final wording pending] All sales are final — Nushqa does not currently accept returns or exchanges. Please review your order carefully before checkout.
What if my item arrives damaged or incorrect?
[Placeholder — process to be confirmed] Email us at anushkashiktode@gmail.com within 48 hours of delivery with photos of the item, and we'll review your case.
Product Care
How do I care for my jewellery?
Keep pieces dry, avoid direct perfume or contact with water, and store separately to prevent tangling or scratching.
Contact
How can I reach you?
Email anushkashiktode@gmail.com or call 9820381313.